Privacy Policy
Effective Date: 15/01/2025
Last Updated: 16/01/2025
At buzzd8, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
We may collect the following categories of information when you use our platform:
1.1 Personal Information
- Name, email address, date of birth, and location.
- Preferences, likes/dislikes, and other profile information.
- Payment details for premium subscriptions.
1.2 Usage Information
- Interactions with the platform, such as matches, messages, and activity logs.
- Device information, including IP address, operating system, and browser type.
1.3 Photos and Media
- Photos you upload or take for features such as the Buzz Reveal.
- Media used for your profile or matchmaking.
1.4 AI-Generated Data
- Ratings and insights generated by AI based on your profile and interactions.
2. How We Use Your Information
We use the collected information for the following purposes:
- Matchmaking: To provide tailored matches based on your preferences and interactions.
- Platform Operations: To maintain and improve the platform’s functionality and user experience.
- Safety and Moderation: To monitor and flag inappropriate content or behaviour.
- Payments: To process subscriptions and manage billing.
- Communication: To send notifications, updates, and support responses.
- Research and Analytics: To improve our algorithms and understand user trends.
3. Legal Basis for Processing
- Consent: For processing data you explicitly provide, such as preferences or photos.
- Contractual Necessity: For fulfilling services related to your account and subscriptions.
- Legitimate Interest: For ensuring platform security and enhancing user experience.
- Legal Obligations: For compliance with applicable laws and regulations.
4. Sharing Your Information
We do not sell your personal data. However, we may share it in the following situations:
- Service Providers: With trusted third-party partners who assist in hosting, payment processing, or customer support.
- Legal Requirements: When required by law or to enforce our terms and conditions.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Retention
We retain your personal data as long as necessary to provide our services or comply with legal obligations. If you delete your account, we will remove your personal data unless retention is required by law.
6. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of your data.
- Correction: Correct inaccurate or incomplete data.
- Deletion: Request deletion of your data (“right to be forgotten”).
- Restriction: Restrict the processing of your data.
- Portability: Receive your data in a portable format.
- Objection: Object to processing for specific purposes.
- Withdraw Consent: Withdraw consent at any time where applicable.
To exercise your rights, please contact us at [email protected].
7. Data Security
We employ industry-standard measures to protect your data, including encryption, secure servers, and regular security audits. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience.
- Analyse platform usage.
- Facilitate personalised matchmaking.
You can manage your cookie preferences in your browser settings.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
10. Children’s Privacy
buzzd8 is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notifications.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
By using buzzd8, you consent to this Privacy Policy and the processing of your personal data as outlined above.